Skip to main content

Achieving net zero will require deep collaboration across our entire value chain: from suppliers and sub-contractors to customers, policymakers, and industry partners. Engaging stakeholders early and effectively is essential to aligning expectations, investing appropriately, accelerating innovation, and removing barriers to progress.

We recognise that delivering change at scale involves addressing complex challenges, including data gaps, differing levels of readiness, and competing priorities. We are committed to overcoming these through partnership, shared accountability, and continuing to lead through groups such as the Future Homes Hub.

This page explains how we are collaborating to enable a successful transition.

1. Strategic financial integration and the cost of transition

Embedding net zero into financial planning ensures investment, business decisions and incentives support decarbonisation, while maintaining long-term business viability. We are investing in low-carbon solutions such as Oregon Timber Frame, integrating climate risks into financial frameworks, and working with industry partners to enable a cost-effective transition. This enables us to mitigate potential impacts on viability while delivering a cost effective and sustainable pathway to net zero.

Strategic financial integration

2. Innovation and delivery

Innovation is central to scaling low-carbon solutions across our operations, supply chain and customer offer. Strong governance, cross sectoral collaboration and continuous learning help turn successful trials into practical, long-term solutions that support net zero delivery.

innovation and delivery

3. People, skills and culture

Achieving net zero requires the skills, culture and accountability needed to deliver change across our business and supply chain. We are preparing for future workforce needs, embedding sustainability into decision-making and supporting a fair transition to a low-carbon economy.

Factory

4. Robust and transparent data

Reliable data is essential for tracking progress and informing decisions across our Net Zero Transition Plan. We are improving data quality through quantity-based reporting, greater use of specific material information from Environmental Product Declarations, stronger governance and enhanced reporting systems.

Robust and transparent data

5. Stakeholder engagement

Delivering net zero requires collaboration with customers, suppliers, colleagues, investors and communities across our value chain. Ongoing engagement helps shape our approach, accelerate progress and support our ambition to make sustainable living a reality. Read more about stakeholder engagement here.

Stakeholder engagement

Overcoming challenges and barriers

In order to successfully deliver our transition to net zero, there are critical challenges and barriers to overcome.

Our Transition Plan is shaped by a range of factors including policy developments, technological advancements, and market conditions. Some of these elements remain outside of our direct control, but we are taking active steps to mitigate these barriers and influence change, as outlined below.


Challenges and barriers Our response
Effective regulation: Absence of regulatory clarity required to achieve net zero, with uncertainty over future standards, implementation timings and transition periods.
  • Working with government to advocate for a clear, long-term roadmap, aligned targets, and investment signals.
  • Contributing to key forums and industry bodies such as the Future Homes Hub and Net Zero All Part Parliamentary Groups to shape regulation.
  • Raising grid readiness and electrification challenges through policy channels and industry roundtables.
  • Partnering with the Supply Chain Sustainability School to deliver carbon-specific training and promote upskilling.
  • Supporting suppliers with data tools and product implementation models to reduce emissions.
Clear targets with time to deliver: Without a defined and clear roadmap, and a consistent approach to measurement and reporting, it is challenging to build confidence and unlock investment at scale. 
A decarbonised grid: Our ability to reduce emissions relies on the UK decarbonising the energy grid by 2030, in line with national targets. Delays to grid reform pose a material risk to all-electric developments, and to our suppliers who also require a decarbonised grid to achieve their goals.
Net zero ready skills and supply chains: The construction sector faces a skills shortage. Addressing this requires a clear view of the skills gap, targeted investment in future capabilities, and support for retraining workers from high-carbon occupations. Supply chains need support adopting new technologies and meeting evolving low-carbon standards through training, standards and qualification routes.
 
Confident consumers: Demand for energy-efficient homes is rising but trusted advice, accredited products, and clear, consistent messaging are needed to build confidence.
  • Over 30,000 customer insights inform our sustainability messaging and Sales Adviser training.
  • NHBC survey data now tracks customer sentiment on energy efficiency.
  • Partnered with Hubbub on “Home Advantage” to advocate policy asks around a trusted advice platform, simpler EPCs, investment in supply chain skills, and boosting awareness of technologies like heat pumps.
Clear standards consistently measured: Fragmented and inconsistent standards hinder progress. Customers need clear, simple measures supported by consistent environmental data and transparent methodologies.
 
Impactful green finance: For home purchasers, green finance will drive and unlock consumer demand with energy efficiency built into affordability statements at the point of consideration.
  • Increasing understanding among residential valuers through the Future Homes Hub and promoting mortgage products that reflect energy efficiency, lower running costs, and environmental credentials. We have had a leading role in the ‘Valuation Group’, considering how sustainable benefits of new homes can be recognised in the mortgage valuation process.
  • Convened an industry forum for the top five surveying firms, supported by the Home Builders Federation and the Future Homes Hub, to enhance accessibility and affordability through green financing.
 
Technology and policy dependence: Low-carbon solutions depend on emerging technologies (like electric plant or hydrogen infrastructure) not yet widely available. Trials, safety standards and supportive infrastructure are needed to accelerate roll-out and ensure long-term scalability.
  • Piloting low-carbon technologies including HVO, hydrogen telehandler and hybrid generators.
  • Using our product implementation model to test, refine and scale innovative solutions.
  • Feeding insights into internal governance and external policy recommendations to accelerate adoption.